Privacy Policy

πŸ”’ Privacy Policy β€” Stylish Furniture UK

Last updated: {{Insert today's date}}

Your privacy is extremely important to us. This Privacy Policy explains how Stylish Furniture UK (β€œwe”, β€œus”, β€œour”) collects, uses, stores, and protects your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our website, showroom services, or contacting us, you agree to the practices described here.


⭐ 1. Who We Are

Stylish Furniture UK
55 Star Lane
Ipswich, Suffolk
IP4 1JN
United Kingdom

Contact:
πŸ“§ info.stylishfurnitureuk@gmail.com
πŸ“± +44 7828 964885

We act as the Data Controller for your personal information.


⭐ 2. Information We Collect

We may collect and store the following types of information:

βœ” Information You Provide Directly

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Delivery address

  • Billing information

  • Order details

  • Photographs you submit voluntarily (e.g., customer gallery)

  • Messages sent via WhatsApp, email, contact forms, or social media


βœ” Information Collected Automatically

When you use our website, we automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the website

  • Clicks, scrolls, and navigation behaviour

  • Cookie identifiers (see Cookie Policy)


βœ” Information From Transactions

When you purchase from us, we process:

  • Payment confirmation

  • Order history

  • Delivery instructions

  • Warranty/support information

We do not store full card details.


⭐ 3. How We Use Your Information

We use your information to:

βœ” Process your orders

  • Confirm payments

  • Arrange delivery

  • Provide installation services

  • Update you on order progress

βœ” Improve your shopping experience

  • Personalise recommendations

  • Analyse website performance

  • Enhance showroom and online services

βœ” Communicate with you

  • Send order updates

  • Respond to enquiries

  • Provide after-sales care

  • Deliver important notices

βœ” Marketing (with consent)

  • Promotions

  • New arrivals

  • Special offers

  • Showroom events
    You may unsubscribe at any time.

βœ” Legal & security reasons

  • Fraud prevention

  • Compliance with legal requirements

  • Record keeping


⭐ 4. Legal Basis for Processing (GDPR)

We process your data using one or more of the following lawful bases:

  • Contract: To process orders and deliveries

  • Consent: For marketing emails/WhatsApp messages

  • Legitimate Interest: Website analytics, customer service

  • Legal Obligation: Tax, accounting, compliance

  • Vital Interest: Safety during delivery or installation


⭐ 5. How We Protect Your Data

We use strict data protection measures including:

  • Encrypted payment processing

  • Secure servers and firewalls

  • Limited access for authorised staff only

  • Regular security reviews

  • Secure third-party integrations

We do not sell, rent, or trade your personal data.


⭐ 6. Sharing Your Information

We only share information when necessary, including with:

βœ” Delivery partners

For scheduling furniture delivery and installation.

βœ” Payment providers

Such as Shopify Payments, PayPal, or your chosen payment method.

βœ” IT & analytics services

Including Shopify, Google Analytics, Meta Pixel (if used), and third-party apps supporting website performance.

βœ” Legal or regulatory authorities

Where required by law.

We do not share your personal information with advertisers or unknown third parties.


⭐ 7. How Long We Keep Your Data

We retain your data only for as long as needed:

  • Order records: up to 7 years (legal requirement)

  • Website analytics: typically 12–36 months

  • Marketing data: until you unsubscribe

  • Warranty claims: length of warranty + legal retention period

After this time, data is securely deleted.


⭐ 8. Your Rights (UK GDPR)

You have the right to:

βœ” Access your personal data

βœ” Correct inaccurate information

βœ” Request deletion (β€œright to be forgotten”)

βœ” Restrict or object to processing

βœ” Request a copy of your data

βœ” Withdraw marketing consent at any time

To exercise your rights email:
πŸ“§ info.stylishfurnitureuk@gmail.com

We respond within 30 days.


⭐ 9. Marketing Communications

We only send marketing messages if:

  • You opted in on our website

  • You purchased from us and have not opted out

  • You subscribed in-store

You may unsubscribe at any time via:

  • Email β€œunsubscribe” link

  • Replying β€œSTOP” on WhatsApp

  • Contacting us directly


⭐ 10. Cookies

Our website uses cookies to improve your experience.
For full details, see our Cookie Policy page.


⭐ 11. International Data Transfers

Some third-party services (e.g., Shopify, Google) may store data outside the UK.
All transfers comply with GDPR-approved safeguards, such as:

  • Standard Contractual Clauses (SCCs)

  • Verified secure data frameworks


⭐ 12. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for their content or privacy practices.


⭐ 13. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always appear on this page, with the updated date.


⭐ 14. Contact Us

If you have questions about this Privacy Policy, your data, or your rights:

πŸ“§ info.stylishfurnitureuk@gmail.com
πŸ“± +44 7828 964885
πŸ“ 55 Star Lane, Ipswich, Suffolk, IP4 1JN


⭐ Stylish Furniture UK β€” Trusted by homes across Suffolk for over 10 years.