Privacy Policy
π Privacy Policy β Stylish Furniture UK
Last updated: {{Insert today's date}}
Your privacy is extremely important to us. This Privacy Policy explains how Stylish Furniture UK (βweβ, βusβ, βourβ) collects, uses, stores, and protects your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By using our website, showroom services, or contacting us, you agree to the practices described here.
β 1. Who We Are
Stylish Furniture UK
55 Star Lane
Ipswich, Suffolk
IP4 1JN
United Kingdom
Contact:
π§ info.stylishfurnitureuk@gmail.com
π± +44 7828 964885
We act as the Data Controller for your personal information.
β 2. Information We Collect
We may collect and store the following types of information:
β Information You Provide Directly
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Full name
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Email address
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Phone number / WhatsApp number
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Delivery address
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Billing information
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Order details
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Photographs you submit voluntarily (e.g., customer gallery)
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Messages sent via WhatsApp, email, contact forms, or social media
β Information Collected Automatically
When you use our website, we automatically collect:
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IP address
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Device type
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Browser type
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Pages viewed
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Time spent on the website
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Clicks, scrolls, and navigation behaviour
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Cookie identifiers (see Cookie Policy)
β Information From Transactions
When you purchase from us, we process:
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Payment confirmation
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Order history
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Delivery instructions
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Warranty/support information
We do not store full card details.
β 3. How We Use Your Information
We use your information to:
β Process your orders
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Confirm payments
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Arrange delivery
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Provide installation services
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Update you on order progress
β Improve your shopping experience
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Personalise recommendations
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Analyse website performance
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Enhance showroom and online services
β Communicate with you
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Send order updates
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Respond to enquiries
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Provide after-sales care
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Deliver important notices
β Marketing (with consent)
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Promotions
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New arrivals
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Special offers
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Showroom events
You may unsubscribe at any time.
β Legal & security reasons
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Fraud prevention
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Compliance with legal requirements
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Record keeping
β 4. Legal Basis for Processing (GDPR)
We process your data using one or more of the following lawful bases:
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Contract: To process orders and deliveries
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Consent: For marketing emails/WhatsApp messages
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Legitimate Interest: Website analytics, customer service
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Legal Obligation: Tax, accounting, compliance
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Vital Interest: Safety during delivery or installation
β 5. How We Protect Your Data
We use strict data protection measures including:
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Encrypted payment processing
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Secure servers and firewalls
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Limited access for authorised staff only
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Regular security reviews
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Secure third-party integrations
We do not sell, rent, or trade your personal data.
β 6. Sharing Your Information
We only share information when necessary, including with:
β Delivery partners
For scheduling furniture delivery and installation.
β Payment providers
Such as Shopify Payments, PayPal, or your chosen payment method.
β IT & analytics services
Including Shopify, Google Analytics, Meta Pixel (if used), and third-party apps supporting website performance.
β Legal or regulatory authorities
Where required by law.
We do not share your personal information with advertisers or unknown third parties.
β 7. How Long We Keep Your Data
We retain your data only for as long as needed:
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Order records: up to 7 years (legal requirement)
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Website analytics: typically 12β36 months
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Marketing data: until you unsubscribe
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Warranty claims: length of warranty + legal retention period
After this time, data is securely deleted.
β 8. Your Rights (UK GDPR)
You have the right to:
β Access your personal data
β Correct inaccurate information
β Request deletion (βright to be forgottenβ)
β Restrict or object to processing
β Request a copy of your data
β Withdraw marketing consent at any time
To exercise your rights email:
π§ info.stylishfurnitureuk@gmail.com
We respond within 30 days.
β 9. Marketing Communications
We only send marketing messages if:
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You opted in on our website
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You purchased from us and have not opted out
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You subscribed in-store
You may unsubscribe at any time via:
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Email βunsubscribeβ link
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Replying βSTOPβ on WhatsApp
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Contacting us directly
β 10. Cookies
Our website uses cookies to improve your experience.
For full details, see our Cookie Policy page.
β 11. International Data Transfers
Some third-party services (e.g., Shopify, Google) may store data outside the UK.
All transfers comply with GDPR-approved safeguards, such as:
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Standard Contractual Clauses (SCCs)
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Verified secure data frameworks
β 12. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
β 13. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always appear on this page, with the updated date.
β 14. Contact Us
If you have questions about this Privacy Policy, your data, or your rights:
π§ info.stylishfurnitureuk@gmail.com
π± +44 7828 964885
π 55 Star Lane, Ipswich, Suffolk, IP4 1JN